Gl99 Privacy Policy

1. Introduction & General Information

Gl99 is a trusted online gaming platform serving millions of members in Bangladesh with a safe and enjoyable gaming experience. We believe you have the right to keep your personal data fully secure, which is why gl99 always follows internationally recognized data protection standards.

This Privacy Policy applies to all gl99 services, websites, and mobile applications. By registering with gl99, you are considered to have accepted this Privacy Policy. Please read it carefully.

2. What Information We Collect

Gl99 collects various types of information needed to deliver the best service and keep your account secure. A detailed breakdown of what is collected is provided below:

• Identity Information: Full name, date of birth, National ID number or passport number.
• Contact Information: Mobile number, email address, and current residential address.
• Financial Information: Mobile Banking, Nagad, or Rocket account number, transaction history, and withdrawal records.
• Technical Information: IP address, device type, browser information, and cookie data.
• Gaming Activity: Betting history, game preferences, session duration, and win/loss records.
• Communication Records: Records of chat or email exchanges with the support team.

3. How Your Information Is Used

Gl99 uses collected data only for specific, legitimate purposes. Every reason your information is used is transparently listed below:

4. Cookies & Tracking Technologies

Gl99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help gl99 recognize you on future visits.

• Essential Cookies: Required to maintain login sessions and ensure core site functionality.
• Functional Cookies: Used to remember your language preference and other settings.
• Analytics Cookies: To analyze site usage statistics and improve service quality.
• Marketing Cookies: To show you relevant ads and offers based on your preferences.

You can disable cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some gl99 services.

5. Data Sharing Policy

Gl99 is very careful about sharing your personal information with third parties. We only do so in the following limited circumstances:

• Payment Processors: Payment providers such as Mobile Banking, Nagad, and Rocket only receive the information necessary to complete a transaction.
• Game Providers: Our partner game providers only receive data necessary to operate the games.
• Legal Authorities: Information may be shared if we are required to comply with a court order or government directive.
• Anti-Fraud Agencies: Certain information may be shared with specialized agencies to prevent fraud and money laundering.

6. Data Protection Measures

Gl99 uses industry-leading security technology to protect your data. The key features of our security system are outlined below:

• 256-bit SSL Encryption: All data exchanged between your browser and gl99 servers is fully encrypted.
• Two-Factor Authentication (2FA): An additional security layer applied at login and during withdrawals.
• Firewall & Intrusion Detection: 24/7 monitoring to prevent unauthorized access and cyberattacks.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Data Backup: Data is automatically backed up to secure servers on a daily basis.
• Restricted Access: Only authorized gl99 staff can access the information they need to do their jobs.

7. Data Retention Period

Gl99 retains your data only for as long as necessary. All information is kept while your account remains active. Even after account closure, certain data may be retained for a specified period to meet legal obligations.

• Transaction Records: Retained for a minimum of 5 years after account closure.
• Identity Verification Documents: Up to 7 years where legally required.
• Communication History: Retained for up to 3 years.
• Cookies & Technical Data: Typically 12 months or until the browser is cleared.

Once the retention period expires, gl99 permanently deletes your data using secure methods.

8. Your Rights

As a gl99 member, you have several important rights over your personal data. We respect these rights at all times:

• Right to Access: You can request to know what personal information gl99 holds about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
• Right to Data Portability: You can request a copy of the data we hold about you.
• Right to Object: You may object to certain types of data processing.

To exercise any of these rights, email us at [email protected]. gl99 typically responds within 30 days.

9. Protection of Minors

Gl99 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Age verification is carried out during registration, and additional documentation may be requested in cases where eligibility is uncertain.

If a parent or guardian believes their child has registered on gl99, please contact our support team immediately. gl99 will promptly close the account and delete any collected data.

10. Policy Changes & Contact

Gl99 reserves the right to update this Privacy Policy at any time. If significant changes are made, members will be notified by email or through a notice on the site. Continued use of the site after any changes constitutes acceptance of the revised policy.

For any questions or concerns regarding the Privacy Policy, please reach out to our dedicated Privacy Team. We are always ready to assist and fully committed to keeping your information secure.